Return & Refunds

1. RETURN PROCESS 

Lauren Ann Studios will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of item and are returned to us unused and in re-sellable condition.

Lauren Ann Studios will cover the cost of a return label for customer returns, from there the customer must arrange the shipment back to Lauren Ann Studios at their nearest drop-off location. 

Once returns are received and accepted, refunds will be processed to the original payment method of purchase. We will notify you once this has been completed through email.

(Lauren Ann Studios) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

We do not allow returns for the following:

  • Products that have/appeared to have been worn 
  • Products that smell of perfume
  • Products with deodorant or tan 
  • Products that are marked or damaged in any way 
  • Products without the tag attached 
  • Products received in a condition other than their original condition

We have the right to refuse a return if a returned item does not meet the above conditions. In this instance, the item will be returned to the address on the original order.